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General Volunteers FAQ

How do I sign up to volunteer?

 

Please click on this link VOLUNTEER to see what shifts and times are available.

 

Do I need to be a member of the Trophy Club Women’s Club to volunteer?

 

No. This event will need hundreds of volunteers and we are grateful for anyone who donates their time to make this event happen.

 

Where do I check in for my shift?

 

Check in will be at the Volunteer table located near the food tents and entertainment stage. Please check-in 15 minutes prior to your assigned shift.

 

What should I wear?

 

A volunteer t-shirt will be provided for you. The weather can be unpredictable and you will need to dress appropriately. You may need sun-protective clothing and sunscreen, or you may need rain gear. Tennis shoes are highly recommended. Volunteers for Gatekeeper shifts will be exposed to weather so dress appropriately.

 

Can I bring my child with me to volunteer?

 

Please do NOT bring young children to your assigned shift. There are many Teen Volunteer opportunities if you have a teen interested in participating in the art festival. Students can get volunteer hours for school as well. Please email Tiffany.Nimphius for more details on receiving those hours.

 

Will I receive a reminder of my shift location and time?

 

All volunteers that provide a phone number and/or email will receive reminder messages.

 

Volunteer Parking details:  (Details coming soon!) 

 

What if no one replaces me for my shift?

 

Please contact one of the volunteer coordinators and they will send a replacement ASAP. Contact information will be provided when you check in. What if I sign up and am no longer able to make it? Please email Tiffany.Nimphius or call 817-308-8312 as soon as you can so that we may find someone to fill that position.

 

What if I still have a question that hasn't yet been answered?

Please send an email with any questions or concerns to Just Ask Tiffany.

 

Are there special guidelines for volunteers serving alcohol?

 

Volunteers that serve alcohol may be required to attend a Texas Alcoholic Beverage Commission training session. Alcohol servers must be familiar with and comply with TABC regulations. More details about this volunteer role will be added later.

 

I volunteered to be a Gatekeeper - what do I do?

 

Gatekeeper responsibilities can include making sure no one leaves the festival with alcohol, serving as additional eyes on the crowd, answering patron questions about restroom locations, ticket costs, etc. Gatekeepers should familiarize themselves with the general layout, restroom locations, food and beverage areas and artist areas. Maps are available at the volunteer check-in table and at ticket booths.

 

What do I do in the Ticket Booth?

 

All food, beverage and activities will require tickets. At the Ticket Booth you will sell tickets, handle cash and credit card transactions. (If adults plan to consume alcoholic drinks at the festival, check their ID and give them a wrist band. This saves time at the beverage tents.)

 

All ticket sales at the Ticket Booth are final. Refunds will not be provided for unused tickets. The proceeds of this event support our local charities.

 

For Ticket Booth Volunteers: Do we accept cash only or are we accepting credit cards?

 

Cash and credit cards will be accepted for Ticket Sales. The credit cards are processed through an app on a smart phone. You will be given instructions on how to download the app prior to your shift.